Shipping Policy


NowPanda collaborates closely with the world's leading merchants to find and select the most unique items on the market at the greatest prices for you. We travel the globe and meet trusted suppliers to curate a variety of interesting and trendy items; this eliminates the need for you to drive around to retail stores, compare prices, and gather ideas...think of us as a one-stop shop destination for the most popular products.

We are happy to provide international shipping services to over 150 nations and islands. Nothing is more important to us than providing exceptional value and service to our clients. We will continue to expand to satisfy the demands of all our clients worldwide, providing a level of service that exceeds all expectations.

Shipping Fee

Location

Shipping Fee

United States

$4.99/kg

Canada, Europe

$6.99/kg

Australia, New Zealand

$6.99/kg

Mexico, Central America, South America

$6.99/kg

Middle East (UAE, Saudi Arabia)

$6.99/kg

Delivery Time

We take orders Monday through Friday and can ship your goods within 5 – 7 business days from our warehouses!

Monday through Friday, Eastern Standard Time, except the following Post Office-observed holidays: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

During huge discounts, promotions, new product launches, and holidays, it is possible that it may take the entire seven business days (or perhaps a day or two longer) to process these orders out of our warehouse, as our offers are just too amazing to pass up!

At the time, we are unable to ship to US military sites. We regret in advance any trouble caused by this.

The following is a rough estimation of the shipping timeframes. Due to the fact that foreign shipments are often delayed by variables such as holidays, customs, and weather, we can only provide an estimate of delivery timeframes.

Location

Estimated Shipping Time

United States

7-15 business days

Canada, Europe

15-40 business days

Australia, New Zealand

15-45 business days

Mexico, Central America, South America

20-60 business days

Middle East (UAE, Saudi Arabia)

20-40 business days

 

  • Note: 
  • In any situation, regardless of circumstances beyond our control, kindly accept a suitable period of product delivery. We do not accept refunds for delays in delivery caused by causes beyond our control.

    Order Tracking

    When you make an order, you will get an email with a Purchase Confirmation number and order information.

    You may cancel your purchase or make changes to your shipping information up to midnight on the same day you ordered it. After six hours, your purchase will be processed for stocking, packaging, and shipment, and this processing cannot be reversed. When this process is complete, you will get an email with a Shipping Confirmation.

    We will send you another Shipping Update email with your tracking number once your product has been delivered.

    Simply click on the link given to track your shipment. For the first few of days after you get your Shipping Update email, tracking information may not be accessible. Between package scans, many days may pass. We assure you that this is completely typical and will have no impact on your anticipated delivery date.

    >>> Visit NowPanda Order Tracking Page <<<

    (*) NOTICE:

    WE ARE NOT RESPONSIBLE IF A PACKAGE IS IMPOSSIBLE TO DELIVER DUE TO MISSING, INACCURATE, OR INCOMPLETE DELIVERY INFORMATION.

    Please ensure that you submit the right shipping information during the checkout process. If you discover a problem, please contact us immediately at support@nowpanda.com. However, since email has a 72-hour waitlist if your purchase leaves our warehouse within 72 hours, it is out of our hands.

    NowPanda IS NOT RESPONSIBLE FOR ANY TAXES OR DUTY CHARGES INCURRED IN THE DESTINATION COUNTRY. Customers are responsible for any limitations, tariffs, taxes, and other charges imposed by the destination country.

    NowPanda is NOT RESPONSIBLE for any Duties, Taxes, or Customs fees under any circumstances.

    • If the purchase is delivered to your nation and the buyer refuses to accept it,
    • The number of efforts made to deliver the shipment in the country of destination.

    NowPanda maintains the right to cancel the package(s) and is NOT LIABLE FOR ANY REFUNDS.

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    © 2021, NowPanda

    • Representative Office: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming, 82801
    • Head Office: No 32/15/442 Vinh Hung St, Vinh Hung Ward, Hoang Mai Dist, Hanoi, 100000
    • Email: support@nowpanda.com